McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

4 results found for “10-packs*”

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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

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Flash Speedmop Floor Cleaner Wet Wipes Wild Orchid 10 Refills

Available From: Sainsburys

10 Wet Floor Refills (Speedmop sold separately)Clean and fresh floors in one swipePre-moistened mopping cloths with dirt-dissolving cleansers1000s of dirt-lifting fibres trap & lock dirt deep into the clothWild Orchid ScentGreat for vinyl, ceramic and finished wood floorsDo not use on unfinished, oiled, or...
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San Pellegrino Classic Taste Orange Sparkling Beverage Box

Available From: M&S

Product Information This authentic premium orange drink is made from carefully selected, 100% natural ingredients, expertly crafted to its own unique formula Our iconic Italian Sparkling Drinks have been crafted with quality since 1932 for an unmistakable taste The fulfilling taste of San Pellegrino...
£38.16

£38.16

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LEGO Speed Champions Aston Martin Aramco F1 AMR24 Race Car Building Set

Available From: Lego

SpecificationsThe LEGO® Speed Champions Aston Martin Aramco F1® AMR24 Race Car (77245) vehicle set lets boys and girls aged 10 plus build, display and recreate action-packed F1 races. This F1 race car model for kids and adult car collectors includes details from the car...
£56.35

£56.35

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All About Eyes Eye Cream 15ml

Available From: ms

Lightweight cream-gel eye cream hydrates as it reduces the look of puffiness and dark circles. Dermatologist tested. Ophthalmologist tested. Allergy tested. 100% fragrance free.Packed with powerhouse ingredients, including vitamin C, caffeine, and whey protein. Eyes feel soothed with hydration and look brighter and refreshed....

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Flash Speedmop Floor Cleaner Wet Wipes Wild Orchid 10 Refills

San Pellegrino Classic Taste Orange Sparkling Beverage Box

LEGO Speed Champions Aston Martin Aramco F1 AMR24 Race Car Building Set

All About Eyes Eye Cream 15ml

4 pages and articles for '10-packs*'

Flash Speedmop Floor Cleaner Wet Wipes Wild Orchid 10 Refills

San Pellegrino Classic Taste Orange

LEGO Speed Champions Aston Martin Aramco F1 AMR24 Race Car Building Set

All About Eyes™ Eye Cream 15ml

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4 results found for “10-packs*”

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